✦THE FIRST PAYMENT IS ONLY FOR DEPOSIT & MANUFACTURING AND NOT INCLUDED WITH SHIPPING. YOU WILL HAVE TO PAY THE SHIPPING LATER ONCE THE DOLLS ARE FINISHED AND READY TO BE SHIPPED. PLEASE CHECK THE SHIPPING FEE REFERENCE FOR MORE DETAILS. I WILL WAIT FOR 2 WEEKS FOR YOU TO PAY THE SHIPPING INVOICE. IF AFTER 2 WEEKS YOU DO NOT RESPOND AT ANY WAY/DO NOT MAKE A PAYMENT FOR SHIPPING, I WILL CONTACT YOU AGAIN AND HOLD YOUR PACKAGE FOR ANOTHER WEEK. IF THERE'S STILL NO RESPONSE FROM YOU, THEN I WILL CANCEL YOUR PACKAGE AND NO REFUND WILL BE GIVEN. PLEASE LET ME KNOW IF YOU NEED ME TO EXTEND SHIPPING FEE DEADLINE/ANYTHING.

✦All orders are processed within a week or more after the items arrived to my place. (excluding weekends and holidays) Please understand that I will be packing alone, so it might take longer.

✦For JP/CN/KR/TH/TW buyers, please use romanized/alphabet letters for your address! customs declaration will need alphabetic letters, since I don't know your area, I don't want to put the wrong address. Thank you!

✦You will receive another notification when your order has been shipped. Tracking number will be sent to the email you used when you ordered the items. Make sure to keep an eye on the tracking status.

✦INTERNATIONAL ORDER will arrive within 1 week or more after the items are shipped. Please be reminded that there might be delay during the shipping. I have no control over the items once it's shipped and won't be responsible for any delays/missing item/damage due to the post office carrier mishandling.

✦If you would like to change your address, please NOTIFY ME IMMEDIATELY. email me @matchariemailing@gmail.com

✦INTERNATIONAL ORDER may be required to pay for import fee to pay to your customs depending to your own countries' customs tax & law.

✦PLEASE DO NOT PUT PO BOX ADDRESS AS RECIPIENT.  Some countries have had cases of return shipping due to PO BOX address for some reason. I would like to avoid the chance of return shipping if possible. (return shipping : items are sent back to me because they are rejected/lost in the recipient countries)

✦SOME EUROPE COUNTRIES REGULATION SOMETIMES MAY REQUIRE TAX ID. PLEASE UNDERSTAND WHEN THE POST OFFICE ASKED ME, YOU MAY HAVE TO GIVE ME THE INFORMATION. THEY WILL ONLY BE USED FOR SHIPPING PURPOSES. IF YOU'RE UNCOMFORTABLE WITH GIVING OUT THIS INFORMATION, THE SHIPPING CAN RESUME, HOWEVER PLEASE UNDERSTAND THERE MAY BE RISK OF CUSTOMS REJECTING YOUR PACKAGE(BASED ON PREVIOUS SHIPPINGS THANKFULLY THEY ALL WENT WELL)

✦I will be requiring complete address including phone number and will inform you regarding shipping details confirmation through emails before I ship the items. Any return shipping due to incomplete information/wrong address by the recipient/ recipient not being home will be shipped again to the recipient after recipient has paid again for the shipping fee. I would like to avoid such cases if possible, so please make sure everything is complete.